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Located in Phnom Penh and with Diamond Island Convention and Exhibition Center reachable within 700 meters, The Star Hotel provides express check-in and check-out, allergy-free rooms, a restaurant, free WiFi throughout the property, and a bar. Featuring an ATM, this property also provides guests with a casino. The accommodation features a 24-hour front desk, room service, and organizing tours for guests.

Guest rooms at the hotel are equipped with a seating area, a flat-screen TV with cable channels, and a private bathroom with bathrobes and a bidet. The Snowbell Hotel offers certain rooms with river views, and rooms have a kettle. At the accommodation, each room is fitted with bed linen and towels.

The property has an on-site indoor pool, hairdressers, and a business center.

Popular points of interest near The Star Hotel include Aeon Mall Phnom Penh, Chaktomouk Hall, and Royal Palace Phnom Penh. The nearest airport is Phnom Penh International, 13 km from the hotel, and the property offers a paid airport shuttle service.